Attn: Compliance Officer:
774 St-Paul West
Montreal, PQ, H3C 1M4
What information do we collect?
We may collect standard internet log information when you visit our Website, including your IP address and Raid cookie information. Cookies are files that are installed on your computer hard drive or web browser in order to collect information such as your language of preference, browsing history, and browser type and version.
How do we use personal information?
Personal information collected when you visit our Website is used to optimize your use of our Website and to conduct, monitor and analyze our Website operations.
Raid’s clients may transfer to Raid personal information collected by the client, for processing by Raid. Personal information that is transferred to Raid by its clients is used solely to perform the services requested by and for the Raid client, such as marketing services.
In the course of fulfilling mandates from its clients, Raid may transfer personal information provided by a Raid client to third party call centres or telemarketers, to perform telemarketing services requested by and for the Raid client. Some of these third party call centres or telemarketers may be located outside of Canada, with the result that personal information transferred to these third parties may be stored outside of Canada and be accessible under applicable laws in other countries.
When do we disclose personal information?
Raid may disclose personal information in its possession to respond to court orders or other legal requirements, or to seek to establish or exercise Raid’s legal rights or defend against legal claims.
How do we safeguard personal information?
Raid is committed to protecting the security of personal information in its possession. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, we store personal information on computer systems with limited access, which are located in controlled facilities.
Access to personal information at Raid is limited to Raid employees who require access in the performance of their duties.
Raid maintains personal information for as long as a business need exists or as required by applicable laws, regulations or government orders.